FREE SHIPPING AUSTRALIA WIDE ON ORDERS OVER $150
Whether you’re discovering The Love Charm Collective for the first time or choosing a new addition to your skincare ritual, we’re here to help. Below you’ll find answers to common questions about our Australian-made botanical skincare products, ingredients, daily use, orders, shipping and self-care rituals.
Yes. Our botanical skincare products are proudly formulated and crafted in Australia using carefully selected premium ingredients and ethical practices. We take pride in creating beautiful skincare that brings together quality, nature and intentional self-care.
The Love Charm Collective is about more than skincare. We bring together Australian botanical skincare, self-care and self-love to create products that make your daily routine feel more meaningful. Each product is thoughtfully created to nourish your skin while giving you a chance to slow down, reconnect and enjoy a moment for yourself.
Our formulations feature carefully selected botanical oils and plant-based extracts chosen for their nourishing and skin-loving qualities. Depending on the product, ingredients may include Rosehip Oil, Marula Oil, Argan Oil, Prickly Pear Oil, Bakuchiol, Pink Lotus, Jasmine, Rose, Bergamot and Ylang Ylang. We recommend checking the individual product ingredient list for the most accurate information.
Our products are made with thoughtfully selected botanical ingredients, but everyone’s skin is different. If you have sensitive skin, allergies or specific skin concerns, we recommend checking the full ingredient list and performing a patch test before using a new skincare product. If you’re unsure about an ingredient or have an existing skin condition, speak with your healthcare professional before use.
Yes. Our products are designed to become part of your daily skincare and self-care ritual when used as directed. You can take a few moments in the morning or evening to apply your skincare slowly and intentionally, turning a simple routine into a relaxing moment of self-care.
The best way to use each product will depend on the individual formulation, so always follow the directions provided with your product. In general, facial oils can be gently pressed or massaged into the skin as part of your facial routine, while botanical body oils can be applied to the body and gently massaged into the skin. Taking your time with the application can also turn your skincare routine into a beautiful self-care ritual.
Yes. The Love Charm Collective is committed to cruelty-free skincare and does not test its products on animals. Our approach to beauty is centred around thoughtful ingredients, conscious practices and creating products with care.
Yes. We offer carefully curated skincare packages and botanical self-care collections that bring several products together to create a complete ritual. They are a beautiful option when you’re treating yourself or looking for a thoughtful skincare gift for someone special. For example, our Luxury Ritual Bundle combines a facial mist, facial potion and body oil into a three-step face and body ritual.
Yes. We currently ship throughout Australia, making it easy to enjoy The Love Charm Collective’s botanical skincare wherever you are. We also offer free shipping Australia-wide on orders over $150.
Orders are generally processed within a few business days, with delivery time depending on your location and the shipping method selected. Once your order has been dispatched, you’ll receive a confirmation email with your order tracking information so you can follow its progress.
